Privacy Policy

Ostara Energy Privacy Policy

 

Ostara Energy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, ostaraenergy.com, or contact us via telephone at +44 07795 744494 or email at yvette@ostaraenergy.com. Please read this policy carefully. By accessing or using our services, you agree to the practices described in this Privacy Policy.

 

Information We Collect

We collect both personal and non-personal information to provide and improve our services:

 

1. Personal Information:

When you interact with us, we may collect the following personal information:

- Name

- Email address

- Phone number

- Address

- Payment details (if applicable)

- Any other information you choose to provide

 

2. Non-Personal Information:

We may automatically collect:

- IP address

- Browser type

- Device information

- Usage data such as pages visited, time spent on the site, and interactions

 

 

How We Use Your Information

We use the information we collect for:

1. Providing Services: Delivering the services you request.

2. Communication: Contacting you about updates, promotions, or issues related to our services.

3. Improvement: Enhancing our website and user experience.

4. Compliance: Meeting legal and regulatory requirements.

5. Marketing: Sending promotional materials where consent has been provided.

 

How We Store and Protect Your Information

We store your information securely using advanced technology and follow industry best practices:

- Data is stored on secure servers protected by firewalls.

- Payment information is processed in accordance with PCI-DSS standards.

- Access to your information is restricted to authorized personnel only.

 

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

- With service providers who assist in delivering our services (e.g., hosting platforms, payment processors).

- If required by law, regulation, or legal proceedings.

- To protect our rights, property, or safety.

 

Your Rights

You have the right to:

- Access, update, or delete your personal information.

- Withdraw consent to receive marketing communications at any time.

- Request a copy of the personal data we hold about you.

 

To exercise these rights, contact us at yvette@ostaraenergy.com.

 

Communication Preferences

We may contact you via email, phone, or text to provide updates or respond to your inquiries. If you no longer wish to receive communications, you can opt-out by contacting us at yvette@ostaraenergy.com.

 

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting on our website. Please review this page periodically to stay informed about how we are protecting your information.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

 

- Email: yvette@ostaraenergy.com

- Phone: +44 07795 744494 

- Website: [ostaraenergy.com](https://ostaraenergy.com)

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